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Emergency Icon Report Emergency Pay Bill
  • Customer Service
    • Billing & Payments
      • Payment Options
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      • Understanding Your Bill
    • Service Requests
      • New Service Application
      • Start, Stop or Transfer Service
      • Temporary Water Service Meter
      • Request a Hydrant Flow Test
    • Home Protection
      • WaterPro Water Leak Protection Plan℠
      • HomeServe Home Repair Plans
      • Leak Detection
      • Locate Water Shutoff Valve
      • Water Pressure
  • Your Water
    • Water Quality
      • Annual Water Quality Report
      • Louisville Pure Tap®
      • Cross Connection Control
      • Riverbank Filtration
    • Tips for Your Tap
      • Troubleshoot Your Water
      • Flushing Your Water Lines
      • Understanding Boil Water Advisories
    • Water Topics & Research
      • Lead Awareness
      • PFAS
      • Fluoride
      • Microplastics
  • Projects
    • Where We’re Working
      • Residual Line Project
      • Reservoir Relining Project
      • Oak Street Project
    • Maintaining Infrastructure
      • Main Replacement & Rehabilitation
      • Fire Hydrant Maintenance Program
    • Lead Program
      • Service Line Identification
      • Service Line Replacement
  • Work With Us
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      • Contractor Prequalification
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      • Bid Results
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Category: In The News

Repairing the Lexington Road Main Break

July 20, 2026

A 24-inch diameter water main broke overnight near the intersection of Lexington Road and Stilz Avenue. Water covered the roadway,…

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Water Main Break Reveals a Glimpse into the Past

January 9, 2026

“It’s got a lot of years on it.” Mark Wallace, one of Louisville Water’s contracted inspectors, is talking about the…

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Full Access to River Road Provides Relief

December 29, 2025

Louisville Water reached a significant milestone in the residual line project. Crews have installed 100% of the pipe on River…

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Louisville Water Company Issues $233 Million in Bonds

August 21, 2025

Sale Comes on the Heels of Highest-possible Ratings Over the next few years Louisville Water Company will invest millions to…

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Managing through Floods: Then & Now

April 10, 2025

Louisville Water will celebrate 165 years in the fall. As we manage through one of the top 10 floods in…

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Flooding Ravages Area for Second Time in 2025

April 8, 2025

For the second time in less than two months, floodwaters have ravaged Kentucky. Last week’s storms and relentless rain in…

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Investments Today to Keep Pure Tap Flowing into the Next Century

November 19, 2024

Board of Water Works Approves 2025 Budget for Louisville Water Providing high-quality, reliable drinking water is the primary reason Louisville…

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H2knOw: The Truth about Fluoride in Louisville’s Drinking Water

November 4, 2024

Louisville Water is an anchor for public health, providing drinking water to nearly one million people in our service area…

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Hydration High Notes at Music Festivals

September 25, 2024

Music fans didn’t just line up to see their favorite bands at Bourbon & Beyond, they also lined up to…

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Golf Like a Local. Drink Like a Local.

May 15, 2024

Louisville Water crews have been busy for the last several months helping the city shine on the international stage for…

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Shepherdsville, KY 40165
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